Privacy Policy for Rostaa

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Effective Date: 15 August 2026

Eliite Delights Foodstuff Trading LLC, the owner and operator of the Rostaa brand and the website rostaaglobal.com (“Rostaa,” “we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information you provide when using our website.

This Privacy Policy explains how we collect, use, store, and protect information when you visit or interact with our website.

We may collect information that you voluntarily provide to us when you use our website, including when you submit an enquiry or contact form.

This information may include:

• Full name
• Email address
• Telephone or mobile number
• Company or organization name
• Country or location
• Information contained in your enquiry or message
• Any other information you choose to provide

We may also automatically collect certain technical information when you visit our website, such as:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited
• Date and time of your visit
• Referring website
• General website usage and interaction information

We may use the information we collect to:

• Respond to enquiries and requests submitted through our website
• Communicate with you regarding our products, services, business opportunities, or other enquiries
• Process and manage business communications
• Provide information about Rostaa and our products
• Improve our website, content, products, and services
• Understand website traffic and visitor behaviour
• Maintain the security and proper operation of our website
• Comply with applicable legal and regulatory requirements

We will only use personal information for legitimate business purposes and in accordance with applicable laws.

Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our website.

Cookies may be used to:

• Remember certain preferences
• Improve website functionality
• Analyse website traffic and performance
• Understand how visitors interact with our website
• Support website security and functionality

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

We may use third-party analytics services to understand how visitors use our website. These services may collect information such as pages visited, time spent on the website, device information, and general geographic information.

Analytics information is generally used in an aggregated or statistical manner to help us improve our website and online presence.

We do not sell, rent, or trade your personal information for monetary gain.

We may share information with trusted service providers where reasonably necessary to operate our website and business, including providers involved in:

• Website hosting and maintenance
• Website analytics
• Information technology and security
• Communication and enquiry management
• Professional, legal, or regulatory services

These service providers may only process information as necessary to provide their services to us and are expected to maintain appropriate confidentiality and security measures.

We may also disclose information where required by applicable law, regulation, legal process, or governmental authority.

As Rostaa operates internationally and works with customers, distributors, business partners, and service providers in different countries, information submitted through our website may be processed or stored in countries outside the United Arab Emirates.

Where applicable, we take reasonable steps to ensure that personal information is handled in accordance with applicable privacy and data protection requirements.

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including responding to enquiries, maintaining business records, complying with legal obligations, resolving disputes, and enforcing our agreements.

The retention period may vary depending on the nature and purpose of the information.

We take reasonable technical and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, or misuse.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the internet.

Our website may contain links to third-party websites, social media platforms, or other external websites.

We are not responsible for the privacy practices, content, security, or policies of third-party websites. We encourage visitors to review the privacy policies of any external websites they access.

Our website is intended for general business and informational purposes and is not specifically directed toward children.

We do not knowingly collect personal information from children through our website. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

Depending on applicable law, you may have certain rights regarding your personal information, including the right to:

• Request access to personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of personal information where legally applicable
• Withdraw consent where processing is based on consent
• Object to or restrict certain processing activities where legally applicable
• Request information regarding how your personal information is processed

To exercise any applicable rights, please contact us using the details provided below.

We may need to verify your identity before processing certain requests.

If you provide your contact details and indicate that you wish to receive communications from us, we may send information about Rostaa products, business updates, events, or other relevant communications.

You may request to stop receiving marketing communications at any time by contacting us or using an unsubscribe option where available.

We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, or applicable legal requirements.

Any updated version will be published on this page with a revised effective date.

We encourage you to review this Privacy Policy periodically.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle personal information, please contact us:

Eliite Delights Foodstuff Trading LLC
Warehouse No. 5, Ras Al Khor Industrial Area 1
Dubai, United Arab Emirates

Website: rostaaglobal.com

Email: [Insert official company email address]

For privacy-related enquiries, please include sufficient information to help us understand and respond to your request.

By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described herein, to the extent permitted by applicable law.